<ul class="anchor-list">
<li><a href="#forgot_password">Forgot your account password</a></li>
<li><a href="#can_not_create_password">I can't create a password</a></li>
<li><a href="#can_not_get_code">I haven't received a confirmation code, what should I do?</a></li>
</ul>
<h2><span style="white-space: pre-wrap;"><a id="forgot_password"></a>Forgot password<br /></span></h2>
<p>To recover or change your login password, follow these steps:</p>
<div class="example-action-list" style="background-color: #dc882f33; border-radius: 10px; padding: 16px;">
<ol>
<li><span style="white-space: pre-wrap;">Click on the "Forgot password" button.</span></li>
<li><span style="white-space: pre-wrap;">In the window that appears, enter your email address or phone number.</span></li>
<li><span style="white-space: pre-wrap;">After entering the data, a confirmation code will be sent to your phone.</span></li>
<li><span style="white-space: pre-wrap;">Use the received code to confirm your details.</span></li>
<li>Create a new password and enter it again to confirm security.</li>
</ol>
</div>
<div>
<table style="border-collapse: collapse; width: 100%; background-color: rgba(220, 136, 47, 0.4);" border="1"><caption>Forgot password</caption>
<tbody>
<tr>
<td style="width: 100%; text-align: center;"><img src="/media/uploads/2024/02/09/bandicam%202024-02-06%2015-42-47-284.gif" /></td>
</tr>
</tbody>
</table>
<h2><a id="can_not_create_password"></a>I can't create a password</h2>
<p>For security purposes, we have special password requirements. To successfully create a password you will need a minimum of 6 characters, there are no restrictions on the use of numbers, letters or symbols.</p>
<table style="border-collapse: collapse; width: 100%; background-color: rgba(220, 136, 47, 0.4);" border="1"><caption>Create a password</caption>
<tbody>
<tr>
<td style="width: 100%; text-align: center;"><img src="/media/uploads/2024/02/09/iPhone 13.webp" /></td>
</tr>
</tbody>
</table>
<h2><a id="can_not_get_code"></a>I haven't received a confirmation code, what should I do?</h2>
<p>During the registration or account recovery process, the absence of a confirmation code received can be caused by two reasons. You may have entered your information incorrectly, or it may be due to a technical problem. In case of a technical problem, it is recommended to repeat the process, and if the code is not received, contact technical support.</p>
<table style="border-collapse: collapse; width: 100%; background-color: rgba(220, 136, 47, 0.4);" border="1"><caption>Technical support</caption>
<tbody>
<tr>
<td style="width: 100%; text-align: center;"><img src="/media/uploads/2024/02/09/iPhone 14.webp" /></td>
</tr>
</tbody>
</table>
<p>&nbsp;</p>
</div>

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